1. Information We Collect
a. Personal Information
- Full name
- Email address
- Phone / WhatsApp number
- Country of residence
- Address details (India / Abroad)
- Service requirements
For Parent Care Services
- Parent’s name & contact details
- Health conditions (shared voluntarily)
For Property Services
- Property address
- Ownership or tenancy documents
b. Usage Information
- IP address
- Browser and device information
- Pages visited & time spent
- Referring links
c. Communication Data
- WhatsApp messages
- Emails & call summaries
- Photo / video updates
d. Vendor / Third-Party Data
- Drivers, caregivers, technicians
- Booking confirmations
2. How We Use Your Information
- Deliver requested services
- Prepare proposals and documentation
- Coordinate property, care, or travel services
- Send updates, reports, and alerts
- Improve website performance
- Prevent fraud and verify identity
We never sell or share your data for marketing or advertising purposes.
3. Legal Basis for Processing (GDPR)
- Contractual necessity
- Legitimate interest
- Consent
- Legal obligation
You may withdraw consent anytime by contacting us.
4. Sharing Your Information
We share data only for service execution with:
- Verified caregivers and nurses
- Property vendors and technicians
- Drivers, travel & accommodation partners
- Courier and documentation authorities
- Medical professionals (with approval)
We never share data without your knowledge.
5. International Data Transfers
- Primary storage in India
- Access in client’s country
- Secure platforms and encryption
- GDPR-aligned handling
6. Data Retention Policy
- Service records: Up to 36 months
- Payment data: Up to 7 years
- Communication data: While service is active
You may request deletion subject to legal requirements.
7. Data Security
- Encrypted document storage
- Controlled staff access
- Secure cloud hosting
- Regular backups
- Confidentiality agreements
While we take best-effort measures, absolute security cannot be guaranteed.
8. Your Rights
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
- Request data copy
- Object or restrict processing
We respond within 30 days.
9. Cookies
Cookies help improve user experience and analyze traffic.
You may disable cookies, but some features may not work.
10. Third-Party Links
We are not responsible for the privacy practices of external websites.
11. Children’s Privacy
Our services are for users aged 18+. We do not knowingly collect data from minors.
12. Updates to This Policy
Updates will be posted on this page.
Continued use implies acceptance.
13. Contact Information
Email: [Insert Email]
Phone / WhatsApp: [Insert Number]
Office Address: [Insert Address]
Need clarity on how your data is handled?